I am a returning customer
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You can now take advantage of member privileges to enhance your online shopping experience with us.
If you have ANY questions about the operation of this online shop, please e-mail the store owner.
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What is the shipping method?
After the product are finished, they will be shipped via DHL to UK, US, Canada, Australia and most European countries, usually customers in these countries will receive the packages in 3-5 business days after shipping.
Packages shipped to the other countries may take a longer time(via EMS), about 5-12 business days after shipping.
We will not be responsible for any delay caused during delivery but not only the customs postage checking, strike etc.
If you need the item urgently but you are not within the reach of DHL, you could also choose DHL option for shipping. We will charge you some extra shipping cost, the extra shipping cost is calculated according to your detailed shipping address and the weight of your package. If you want to update the shipping method, please contact our customer service to get more information.
It is customers’ responsibility to make sure that someone is available at your address during delivery of the item. Please note that the item would be returned to us by the courier after several times of unsuccessful delivery. Buyers would need to pay the shipping fees for redelivery if it's caused by the reason that no one is available to sign the item at the address given after several attempts.
How about customs duties?
Please pay attention that you customers need to pay for customs duties by yourself. When you purchase from abroad, in accordance with the law, you are required to pay import duties. In some countries such as the USA and Australia etc., they have such a law but Customs Department does not charge, while some other countries such as Germany and the Netherlands would have more stringent requirements for citizens to pay customs duties. Furthermore, to pay customs duties is your civic duty as a citizen of your country. There are strict legal requirements for people to pay tariff. It will not be very expensive. When you pay the tariff you shoulder the responsibility and also make your contribution to your country.